Complaints Handling Procedure

LALIVE is committed to providing a high-quality service to all our clients. As a client, if at any point you become unhappy with the service we provide to you, then please inform us immediately so that we can do our best to resolve the problem for you. In the first instance, please contact the Partner responsible for the matter, who will be happy to discuss and best resolve the issue. If you are still not satisfied, please contact either Thomas Brown tbrown@lalive.law or Domitille Baizeau dbaizeau@lalive.law. Please find further information here specifically in relation to the LALIVE LLP Client Complaints Policy.